Accessibility Statement
The Vein and Wound Center of LA is committed to making our website accessible to everyone, including individuals with disabilities. We strive to follow the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA in the design and development of our site. Our goal is to provide a website that is easy to use and understand for all patients and visitors.
Standards Compliance: We actively work toward conforming to WCAG 2.1 AA criteria. This means we aim for text alternatives for non-text content, navigable content via keyboard, understandable menus, sufficient color contrast, and other important accessibility features outlined in the guidelines. While specialized standalone widgets (like manual text-resizers) may not be explicitly deployed, we build accessibility best practices directly into our site’s fundamental structure.
Ongoing Efforts: Accessibility is an ongoing journey for our team. We periodically review our website’s code and content to address and eliminate potential barriers. Our ongoing improvements include auditing images for descriptive alt text, ensuring clean semantic heading hierarchies, and maintaining high color contrast.
Third-Party Content: Our site may include integrations from third-party vendors (such as embedded clinic maps, patient portals, or scheduling widgets). While we favor vendors who prioritize compliance, we cannot completely guarantee that all external tools fully meet WCAG 2.1 AA standards. However, we regularly encourage our vendors to make accessibility improvements and are happy to provide alternative means to access that information if required.
Here are the specific practices we maintain on our website to support a seamless, accessible user experience:
Clear and consistent navigation structure across every webpage.
Use of descriptive page titles and logical layout headings to organize medical information.
Meaningful alternative text (alt text) on images so screen readers can interpret visual context.
Fully labeled online form fields (such as our contact or appointment request forms) to support assistive technologies.
A fully responsive design that scales and adjusts gracefully when using browser text-zoom or resizing.
Avoidance of using color as the sole method of conveying critical information, alongside verified contrast levels between text and backgrounds.
Discernible and descriptive link text indicating clear destinations or purposes.
For the most reliable digital experience, we recommend keeping your web browser and assistive technologies updated to their latest versions. For example:
Windows Users: Google Chrome or Mozilla Firefox paired with JAWS or NVDA.
Mac/iOS Users: Safari utilizing native VoiceOver features.
We also encourage utilizing your device’s built-in operating system or browser accessibility panels to comfortably adjust zoom, font size, and universal contrast configurations.
Your experience matters deeply to us, and we are dedicated to helping everyone seamlessly access our vein and wound care services. If you have trouble navigating any component of our website, encounter a technical barrier, or have suggestions for how we can improve, please let us know. We take patient feedback seriously and will make every reasonable effort to address issues promptly.
For immediate assistance or to report a website issue, please contact us through any of the following channels:
By Phone: (213) 654-8346 — Call us during normal business hours and our administrative staff will gladly guide you or provide the necessary website information in an accessible verbal format.
By Email: info@vwcla.com — You can email us describing the issue you encountered. To help us address it quickly, please include details like the specific page URL and the nature of the accessibility barrier.
In Person: Feel free to visit our clinic at 3663 W. 6th St Suite 103, Los Angeles, CA 90020. Our team can provide you with website content in an alternative printed format or help you step-by-step.
If a website limitation prevents you from finding what you need, our clinic will provide the necessary content or services via alternative communication methods (such as phone or secure mail) until the technical issue is resolved.
